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In some cases, users may experience a sudden termination of session due to a failed initialization of NVENC, the NVIDIA encoder. As a temporary workaround, disable the hardware encoding. You can do that via NoMachine UI: in the Server...

Product: NoMachine Server

Affects: 10.0

Last update: 2026-08-18

Status: Open

Key-based authentication can fail during session negotiation with the following error: Undefined subroutine &NXNssUserManager::listgroups called Workaround: Add the following option to the server.cfg file on the NoMachine server the...

Product: NoMachine Server

Affects: 10

Last update: 2026-08-18

Status: Open

It can happen that after the machine is rebooted, the server fails to start and users cannot start sessions. Logs report errors like: 93542 93542 2026-08-11 11:08:00 724.228 NXSERVER WARNING! NXRedis: Unexpected command response...

Product: NoMachine Client

Affects: 10.0

Last update: 2026-08-14

Status: Open