Knowledge Base
Searching in : Trouble report
ID:TR02T10479
Added on: 2022-02-21
Last Update: 2023-08-03
Affects: 7
Due to be solved in: 8.x
Platform: All Platforms
Product: NoMachine Client
Severity: Minor
Status: Open
Print this article

The drag operation to download a file from Ubuntu 20 doesn't work

Dragging a file from the server host to the Player machine does not work in a virtual desktop session nor in a physical desktop session to a headless Linux machine. Uploading from the Player to the server works correctly.

The file is selected, pressed and held, and dragged from the file explorer to the edge of the NoMachine window where it stops. The cursor (and file) cannot go past this window.

The problem has been reproduced on Ubuntu 20.04 with desktop environment Gnome 3.36.8 running x.Org display server.