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Searching in : Trouble report
ID:TR09U11008
Added on: 2023-09-29
Last Update: 2025-05-07
Solved in version: N/A
Platform: All Windows Platforms
Product: NoMachine Device Services
Severity: Minor
Status:
Solved
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After the upgrade to v7.9.2, BSOD occurs when the Dell tower is plugged into the USB hub in the Dell monitor
Trouble Report closed. The issue could not be reproduced with version 8.16.1. It appears to be related to a very specific setup. It is recommended to update to the latest version of NoMachine.
The blue screen only happens when the Dell tower is plugged into the USB hub in the Dell monitor. As a workaround to boot the affected system, unplug the Dell tower from the USB hub in the Dell monitor.
This indicates an issue with the NoMachine USB driver in v7.9.2 but that issue would only be triggered when connected to that hub. Version 8 is not affected. As a workaround, upgrade v7.x to v8.x.
SOLVED, Released in version N/A