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ID:TR03V11109
Added on: 2024-03-15
Last Update: 2025-10-08
Affects: 8.11
Due to be solved in: 9.x
Platform: All macOS Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
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Remote printer paused on macOS

When trying to print from macOS client to macOS server, the printer is visible but upon clicking 'Print', printing results as Paused. This is reproducible in both NoMachine version 8 and version 9. The following error shows in the CUPS logs:

[Job 12] Failed to change owner of temporary pdf file: /Library/Application Support/NoMachine/var/tmp/nxprint/Mac-mini-nomachine-2850-1002-739D37A699BD10FDE1F03D6B1624131E/nxprint-PDF_scouser_scouser_(NoMachine)-12.pdf

Steps to reproduce:

1. Connect to a server with an active printer
2. Connect the remote printer in player's settings -> Devices -> Connect a printer
3. Open on Client a document which you want to print.
4. On Client set remote printer in printer settings (with notes '(NoMachine)' in name"
5. Confirm your choice by clicking "Print"

Current result: The document is not printing. The remote printer is "Paused" in "Print Centre".

Expected result: The document is printing on the remote printer Reproduced on MacOS Sonoma.