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ID:TR05V11159
Added on: 2024-05-29
Last Update: 2024-07-16
Solved in version: 8.12.12
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status: Solved
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HW encoding is not used when NVIDIA drivers are version 537 or later

A problem introduced with NVIDIA drivers version 537 causes an internal error in the hardware encoding and prevents NoMachine from using it, so that software encoding is applied instead.

Downgrading the drivers version to the last working version 535 solves the problem.

If possible, NoMachine should adopt a way to workaround the problem to be able to use hardware encoding also with NVIDIA drivers version 537 or later.

SOLVED, Released in version 8.12.12