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ID: AR10W01325
Applies to: NoMachine Licensing
Added on: 2025-10-10
Last Update: 2025-10-10
Limits on number of Support Contacts explained
As per the NoMachine Subscription and Support Agreement, https://www.nomachine.com/licensing/nomachine-subscription-and-support-agreement, customers are entitled to add a given number of Support Contacts in their User Area based on the number of installed Enterprise server subscriptions:
| Number of Installed Enterprise Software Subscriptions | Number of Support Contacts |
| 1-25 | 2 |
| 26-50 | 3 |
| 51-100 | 4 |
| 101-250 | 6 |
| 251-500 | 8 |
| 501+ | 12 |
For more details about Support Contacts and how to add them, please read here: https://kb.nomachine.com/AR04Q01023