Knowledge Base
Searching in : Trouble report
ID:TR01X11694
Added on: 2026-01-20
Last Update: 2026-01-28
Affects: 9.3
Due to be solved in: 9.x
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status:
Open
Print this article
License incorrectly in active state after incomplete installation using '--subscriptionset'
The 'nxserver --subscriptionset' command is used to install a NoMachine license. In the rare case this procedure fails to complete for whatever reason, the online license incorrectly shows to be "in use", thus preventing subsequent installation attempts.
Workaround: Manually remove the incomplete license using: 'nxserver --subscriptionremove' and reinstall it.