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ID:TR03X11742
Added on: 2026-03-05
Last Update: 2026-03-26
Affects: 9
Due to be solved in: 9.x
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
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Black screen may occur when connecting to Linux physical desktops

In some cases, connecting the physical desktop leads to black screen. When this happens, The connection is established, mouse cursor is displayed, and the host shows the NoMachine notification “Your desktop is currently viewed”, but the client window stays black.

This issue has been reproduced on Ubuntu 25, but it could happen on other Linux distributions as well.