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ID:TR08X11938
Added on: 2026-08-13
Last Update: 2026-11-03
Affects: 10.0
Due to be solved in: 10
Platform: All Platforms
Product: NoMachine Client
Severity: Serious
Status:
Open
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The NoMachine server may fail to start after a reboot
This Trouble Report has been reopened because the fix provided in v10.1.7 and v9.9.6 doesn't cover all cases and the problem may still occur.
It can happen that after the machine is rebooted, the server fails to start and users cannot start sessions.
Logs report errors like:
93542 93542 2026-08-11 11:08:00 724.228 NXSERVER WARNING! NXRedis: Unexpected command response 'command=hget,error=0,size=11'.
A possible workaround is to restart the NoMachine server.