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ID:TR08X11943
Added on: 2026-08-17
Last Update: 2026-08-18
Affects: 10
Due to be solved in: 10
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status:
Open
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Key-based authentication may fail under certain conditions
Key-based authentication can fail during session negotiation with the following error:
Undefined subroutine &NXNssUserManager::listgroups called
Workaround:
Add the following option to the server.cfg file on the NoMachine server the client is connecting to:
DisablePAMGroupRetrieval 1
