Knowledge Base
All KB
Documents DT Documents
Articles & FAQs AR Articles
Trouble Reports TR Trouble Reports
Software Updates SU Software Updates
Searching in : Trouble report
ID:TR08X11945
Added on: 2026-08-18
Last Update: 2026-08-18
Affects: 10.0
Due to be solved in: 10
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
Print this article

Sessions may suddenly terminate when hardware encoding is enabled

In some cases, users may experience a sudden termination of session due to a failed initialization of NVENC, the NVIDIA encoder.

As a temporary workaround, disable the hardware encoding.

You can do that via NoMachine UI: in the Server Settings -> Performance panel, un-check option 'Use hardware encoding'.

Otherwise edit the /usr/NX/etc/node.cfg file and set:
EnableHardwareEncoding 0