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ID:TR10P08909
Added on: 2018-10-05
Last Update: 2018-10-12
Solved in version: 6.3.6
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status: Solved
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The nxserver service is disabled after a physical desktop failure

When the physical display session fails for some reasons (e.g. an Xorg problem), the nxserver --daemon process, under very specific conditions, suddenly terminates while handling such failure.

As a consequence, 'nxserver --status' reports that the nxserver service is disabled.

As a temporary workaround, start the service:

sudo /etc/NX/nxserver --startup

When this problem occurs, server logs report:

2018-09-27 18:07:55 666.870  2817 NXSERVER WARNING! Session <session ID> crashed on display 0.
2018-09-27 18:12:18 381.708  2817 NXSERVER ERROR! <346EEF89> Exception:
2018-09-27 18:12:18 381.818  2817 NXSERVER ERROR! <346EEF89> Can't call method "isSetToRemove" on an undefined value at /usr/NX/lib/perl/nxserver/NXLocalSession.pm line 1237.n

SOLVED, Released in version 6.3.6