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ID:TR02P08413
Added on: 2018-02-21
Last Update: 2019-11-28
Solved in version: 6.8.1
Platform: All macOS Platforms
Product: NoMachine Device Services
Severity: Serious
Status: Solved
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Cannot connect an iPhone or iPad via USB forwarding from Windows to Mac

When an iPhone or iPad device is forwarded via NoMachine from Windows (e.g. Windows 7 or 10) to macOS 10.13 or 10.12, the device does not show up on the Mac side, for example in iTunes. Entering the listing command (ioreg -p IOUSB) on a Terminal on the remote Mac does not list the device.

In the NoMachine panel "Connect a USB device" inside the session, a green dot appears next to the iPhone or iPad's icon even if the device is not properly forwarded.

Note that this issue occurs with devices running iOS 10.3 or later. 

SOLVED, Released in version 6.8.1