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ID:TR05X11816
Added on: 2026-05-08
Last Update: 2026-05-08
Affects: 9.4
Due to be solved in: 9.x
Platform: All Linux Platforms
Product: NoMachine Device Services
Severity: Minor
Status:
Open
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White screen may occur when reconnecting Linux virtual desktops with PipeWire and Pulseaudio
This problem has been noticed with NoMachine v9.4, some users were getting a white screen while reconnecting their Linux virtual desktops.
This problems has been noticed on Linux OS having both PipeWire and PulseAudio installed, but without the pactl tool.
As a workaround, check the AudioInterface key in /usr/NX/etc/node.cfg. If this is set to:
AudioInterface pulseaudio
and the default audio server is PipeWire, change it to:
AudioInterface pipewire
In case PulseAudio is the main audio server and the pactl tool is missing, set instead:
AudioInterface alsa