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ID:TR07W11447
Added on: 2025-07-08
Last Update: 2025-10-30
Solved in version: 9.2.18
Platform: All Platforms
Product: NoMachine Client
Severity: Serious
Status:
Solved
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A memory spike can occur while terminating SSH connections by client v9.0
While the client is terminating the SSH connection after a network problem or in other particular conditions, sometimes the memory usage greatly increases before the connection is terminated.
When this occurs, memory can increase beyond the system limits causing the client process to crash or freeze and sometimes, on Windows, it causes the restart of the system.
As a workaround, on the user's computer edit the player.cfg file in the .nx folder under the user's home.On Windows type .nx in the navigation browser to reach it, as it's an hidden folder.
Then go to the config subfolder to edit the player.cfg file and modify the value of the following key from:
<option key="SSH client mode" value="library"/>
to
<option key="SSH client mode" value="native"/>
Note that this behaviour can occur also on other operating systems.
SOLVED, Released in version 9.2.18