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ID:TR07W11474
Added on: 2025-07-16
Last Update: 2025-07-16
Affects: 9.0
Due to be solved in: 9.x
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status:
Open
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Automatic session recording freezes after the user logs-in to the system
Session recording works until the user logs-in to the system. After that the recording keeps going on but the image is frozen on the screen state just before the user logged-in.
If the NoMachine server is on Windows, the recording gets stuck at the windows login sreen with the loading icon and the 'Welcome' text. If the NoMachine server is on Linux (reproduced on Ubuntu 24.04), the recording gets stuck with the GNOME desktop environment on a dark gray screen.