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ID:TR08X11945
Added on: 2026-08-18
Last Update: 2026-09-04
Solved in version: 10.0.60
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status: Solved
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Sessions may suddenly terminate when hardware encoding is enabled

In some cases, users may experience a sudden termination of session due to a failed initialization of NVENC, the NVIDIA encoder.

As a temporary workaround, disable the hardware encoding.

You can do that via NoMachine UI: in the Server Settings -> Performance panel, un-check option 'Use hardware encoding'.

Otherwise edit the /usr/NX/etc/node.cfg file and set:
EnableHardwareEncoding 0

SOLVED, Released in version 10.0.60