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ID:TR09T10595
Added on: 2022-09-19
Last Update: 2022-09-27
Solved in version: 8.1.2
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status:
Solved
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Cloud Server 7 license causes "not suitable for this server version" error when updating to a Enterprise Cloud Server 8.0.168
When a Cloud Server v7 installation is updated to version 8 using Enterprise Cloud Server, the following error occurs:
NX> 650 ERROR: The subscription is not suitable for this server version.
NX> 650 ERROR: Please contact NoMachine to acquire a valid subscription.
NX> 650 ERROR: The NoMachine server cannot perform the requested operation.
The newly updated server works correctly and nxserver --subscription gives the correct output.
The wrong output occurs when running nxserver --subscriptioninfo.
SOLVED, Released in version 8.1.2