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ID:TR09W11572
Added on: 2025-09-29
Last Update: 2025-10-03
Affects: 9.1
Due to be solved in: 9.x
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status:
Open
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Sometimes users cannot reconnect their virtual desktops on the node because of connection limits exceeded
This problem has been reproduced in a multinode environment made of Enterprise Terminal Server + Enterprise Terminal Server Nodes.
If for some reasons the virtual desktop cannot be reconnected on the node, the user’s connection limit is not decremented. This can lead to hit the maximum number of allowed connections for that user at the next attempts.
As a workaround, on the Enterprise Terminal Server
1) execute this command in a terminal:
sudo /etc/nxserver --connectionlist
2) and identify the session with status 'forwarded' for the affected user
3) terminate that session:
sudo /etc/nxserver --terminate <sessionID>
This problem occurs also with v8.