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ID:TR12W11666
Added on: 2025-12-22
Last Update: 2025-12-23
Affects: 9.3
Due to be solved in: 9.x
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
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User is prompted with two-factor authentication request instead of password change request

During the password change PAM procedure, the prompt “Enter new password” is not handled correctly by the NoMachine server as a request to provide a new password. Instead, the server falls back to the “two-factor authentication required” flow.

As a consequence the client UI shows a dialog labeled "Two-Factor Authentication" and asks the user to enter an "Authentication code", which is misleading. However, providing the same new password twice is accepted, and the password is changed.