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The correct behaviour when installing NoMachine on macOS can be seen below. If you are using an earlier version of NoMachine (6.8.1 and previous) please check the article available here: https://www.nomachine.com/AR10Q01057. When...

Id: AR11Q01061

Applies to: NoMachine Server

Added on: 2019-11-14

Last Update: 2025-11-25

NoMachine Product Lifecycle NoMachine's product lifecycle consists of general availability of a new branch version or "major release" (e.g. NoMachine 9) and successive maintenance releases in the form of product updates or...

Id: AR06P00985

Applies to: NoMachine Licensing

Added on: 2018-06-21

Last Update: 2025-11-18

This is 100% intentional. Keeping gigabytes of data online 365 days of the year is a costly service. We therefore choose to offer the latest version online. Very often links to the package download are included in mailing-lists, news...

Id: AR08C00250

Applies to: NoMachine Software

Added on: 2005-08-23

Last Update: 2025-11-18

It is not possible to disable pop-up or "balloon" notifications. Balloon (pop-up) messages are a central security feature of NoMachine software. They are used not just to notify the local user that someone has...

Id: AR07W01313

Applies to: NoMachine Software

Added on: 2025-07-15

Last Update: 2025-11-18

Renewing your subscription on time is important because when your subscription expires, in the case of Enterprise Subscription remote desktop connections will no longer be possible, and in the case of Network Subscriptions, you will no...

Id: AR03D00373

Applies to: NoMachine Licensing

Added on: 2006-03-29

Last Update: 2025-11-13

Important information to know about NoMachine Subscriptions for NoMachine 9 and later Subscription terms for NoMachine 9 and later With the release of NoMachine 9, we’ve introduced a simplified and more convenient licensing model....

Id: AR06W01287

Applies to: NoMachine Licensing

Added on: 2025-06-11

Last Update: 2025-11-13

No. When you purchase a Network Subscription, you do not receive a license file. The service is automatically activated and associated to your User Id during the purchasing procedure, so that when you login on the Player device you want to...

Id: AR11W01333

Applies to: FAQs

Added on: 2025-11-11

Last Update: 2025-11-12

Customers with Premium or Mission Support plans can use the following numbers to contact the NoMachine Support Teams during regular business hours to log a ticket via phone, or open a web-based ticket asking for a call-back. Customer...

Id: AR07H00569

Applies to: NoMachine Licensing

Added on: 2010-07-20

Last Update: 2025-11-06

Introduction To start a session from a NoMachine Client to a NoMachine Server, NoMachine Network uses hole-punching and all the network-traversal techniques that are standard in WebRTC and other technologies like these. When no...

Id: AR06W01283

Applies to: NoMachine Technology

Added on: 2025-06-06

Last Update: 2025-11-06

When you purchase a subscription for any of the NoMachine products, the license file is active as soon as it is generated. You will receive the customer's license file server.lic for production environments by email in a key.tar.gz...

Id: AR04T01157

Applies to: NoMachine Server

Added on: 2022-04-01

Last Update: 2025-10-31

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