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ID: AR03D00367
Applies to: FAQs
Added on: 2006-03-29
Last Update: 2026-01-15

What is a NoMachine Enterprise Subscription and what is included?

If you are using NoMachine in a commercial environment, you need to purchase a subscription. Annual subscriptions are available for any of the enterprise-oriented products from the store or through one of our sales offices. The Enterprise products extend the functionalities you find in the free edition adding all the features you need in a real business-oriented product. The software for each product is available from the Download section of the website and can be activated when you purchase a subscription. Subscriptions are by default for one year and must be renewed at the end of the subscription term in order to continue using the software and accessing the same benefits. Companies that wish to purchase multi year subscriptions should contact us for further details.

The subscription period starts with the purchase. An active subscription of any of the NoMachine for the Enterprise products includes:

- use of the selected Enterprise product in your environment
- access to free minor and major upgrades, hot fixes and other patches
- access to technical support and resources you can trust

More information about NoMachine for Enterprise products can be found at the following link:

https://www.nomachine.com/enterprise/

All Enterprise product subscriptions, and subscriptions of all Network products, come with Standard Support, which includes software updates and technical assistance with 24 hours of response time, Monday to Friday. Round-the-clock coverage, including weekends and public holidays, is available with Premium and Mission Support, which provide faster response times and phone support 24h a day. The following web page provides a comparative table and details on how to activate Premium and Mission levels: https://www.nomachine.com/enterprise-support/enterprise-support-overview.

Please also refer to the following articles:

Is NoMachine for remote desktop free?
https://www.nomachine.com/AR03P00972

How to renew your subscription
https://www.nomachine.com/AR03D00373

NoMachine EULA
https://www.nomachine.com/licensing