What is a NoMachine Software Subscription and what is included?
Annual subscriptions are available for any of the software products from the store or through one of our sales offices.
The software for each product is available from the Download section of the website and can be activated when you install an evaluation license (which you can generate from your User Area) or purchase a subscription. Subscriptions are by default for one year and must be renewed at the end of the subscription term in order to continue using the software and accessing the same benefits. Companies that wish to purchase multi year subscriptions should contact us for further details.
The subscription period starts with the purchase. An active subscription of any of the NoMachine Software products includes:
- use of the selected roduct in your environment
- access to free minor and major upgrades, hot fixes and other patches
- access to technical support and resources you can trust
More information about NoMachine software products can be found at the following link:
https://www.nomachine.com/everybody
https://www.nomachine.com/enterprise/
All product subscriptions, and subscriptions of all Network products, come with Standard Support. This includes software updates and technical assistance with 24 hours of response time, or 48h response in the case of the Personal Edition Subscription, Monday to Friday. Round-the-clock coverage, including weekends and public holidays, is available with Premium and Mission Support, which provide faster response times and phone support 24h a day. The following web page provides a comparative table and details on how to activate Premium and Mission levels: https://www.nomachine.com/enterprise-support/enterprise-support-overview.
Please also refer to the following articles:
How to renew your subscription
https://www.nomachine.com/AR03D00373
NoMachine EULA
https://www.nomachine.com/licensing
