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Customers with Premium or Mission Support plans can use the following numbers to contact the NoMachine Support Teams during regular business hours to log a ticket via phone, or open a web-based ticket asking for a call-back. Customer...

Id: AR07H00569

Applies to: NoMachine Licensing

Added on: 2010-07-20

Last Update: 2025-11-06

Introduction To start a session from a NoMachine Client to a NoMachine Server, NoMachine Network uses hole-punching and all the network-traversal techniques that are standard in WebRTC and other technologies like these. When no...

Id: AR06W01283

Applies to: NoMachine Technology

Added on: 2025-06-06

Last Update: 2025-11-06

When you purchase a subscription for any of the NoMachine products, the license file is active as soon as it is generated. You will receive the customer's license file server.lic for production environments by email in a key.tar.gz...

Id: AR04T01157

Applies to: NoMachine Server

Added on: 2022-04-01

Last Update: 2025-10-31

Yes, you do. All NoMachine Enterprise products are available for a 30-day evaluation period. The software can be freely downloaded from the NoMachine website and activated using a license file, which is obtained separately. License files...

Id: AR06D00400

Applies to: NoMachine Licensing

Added on: 2006-06-26

Last Update: 2025-10-31

Yes, you can. OS X and Windows/Linux operating systems use different keyboard shortcuts modifiers for common actions, like 'copy' (Cmd+C on OS X, Ctrl+C on Windows/Linux) and 'paste' (Cmd+V on OS X, Ctrl+V on...

Id: AR10W01331

Applies to: NoMachine Software

Added on: 2025-10-24

Last Update: 2025-10-28

Data transmission in NoMachine sessions is always encrypted using end-to-end encryption. This prevents third parties from accessing data transferred from one endpoint to another. This basically means that all session data (not just files...

Id: AR10W01328

Applies to: NoMachine Software

Added on: 2025-10-10

Last Update: 2025-10-21

After purchasing a subscription for any NoMachine Enterprise product, you will receive a confirmation email from NoMachine containing your license key and details about your subscription. Your license key is also available in your User...

Id: AR10K00715

Applies to: FAQs

Added on: 2013-10-10

Last Update: 2025-10-20

The Subscription Confirmation mail you receive after purchasing a NoMachine product contains essential details about your subscription, so please keep it in a safe place for future reference. Your subscription starts on the purchase date...

Id: AR10K00693

Applies to: NoMachine Licensing

Added on: 2013-10-01

Last Update: 2025-10-20

This depends on the number of connections associated with your Network Subscription. The NoMachine Network licensing model is based on the connections you run from one of your devices. If you have a Network Personal Subscription, one...

Id: AR06V01237

Applies to: FAQs

Added on: 2024-06-26

Last Update: 2025-10-17

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